Christopher Edward Mandel
- Title
- Instructor of the Practice, College of Business
- Christopher.Mandel@erau.edu Email
- Department
- Department of Business Administration
- College
- College of Business
Office Hours
Tuesdays 9-10 am Central Time & Thursdays 4-5 pm Central TimeAreas of Expertise
Enterprise Risk Management
Strategic Risk Management
Traditional Risk Management
Insurance
Governance
Strategy
Business Continuity and Resilience
Private and Public Company Boards and Advisory Boards
External Links
The views expressed on faculty and external web pages are those of the author and do not necessarily represent those of Embry-Riddle Aeronautical University.
Biography
Christopher E. Mandel is Instructor of the Practice at ERAU. He teaches Enterprise Risk Management and is an industry expert in that area and related. He is a Senior Risk Advisor to USI Southwest. Mr. Mandel is the retired (2/21) SVP, Strategic Solutions for Sedgwick and the Founding Director of the Sedgwick Institute. He is the founder, president and managing consultant of Excellence in Risk Management, LLC. From 2001-2010, Mr. Mandel chief risk officer for USAA, Group. At USAA, he designed, developed and led the award-winning enterprise-wide risk management program.
Mr. Mandel has more than 30 years of experience in insurance and large global corporate risk management. He has pioneered the development of integrated risk management at USAA, where S&P rated USAA as “excellent” and a “leader in ERM” during their very first evaluation of USAA using their new ERM rating criteria in 2006 and 2007. In 2007, Treasury and Risk Magazine also recognized USAA’s ERM program when it bestowed the Alexander Hamilton Award for “Excellence in ERM” on USAA.
He has served the Risk and insurance Management Society, (RIMS) as Chief Risk Officer (2003-04) and President, 2002-2003 and in various capacities over the years including; member of the Board/Executive Council from 1998 to 2004. He holds or has held numerous and varied appointments to various industry boards and advisory groups. He teaches risk management and related topics for RIMS, the National Alliance, George Mason University, Embry-Riddle Aeronautical University and the International Center for Captive Insurance Education
Mr. Mandel received his B.S. in Business Management from Virginia Polytechnic Institute and State University and a Master in Business Administration from George Mason University. He holds numerous certifications and designations including the CRM, RIMS CRMP), C31000, RIMS Fellow, CPCU, ARM-E and AIC. He is a frequent industry speaker, teacher and author.. He was named Risk Manager of the Year – 2004, in 2008 was voted in as a member of Risk Who’s Who (RWW) and in 2016 received RIMS’ highest honor of the Goodell Award for lifetime achievement and has received the Certificate in Risk Governance from the DCRO Institute.
Education
- M.B.A. - Master of Business Administration, George Mason University
- B.S. - Bachelor of Science in Business: Management, Virginia Polytechnic Institute and State University
Ratings and Certificates
Currently Teaching
- HROM 510: Enterprise Risk Management
Courses Taught
HROM 510Publications
The Current State of Enterprise Risk Management, International Risk Management Institute (2021)
The Future State of Enterprise Risk Management, International Risk Management Institute (2022)
The Environmental, Social and Governance Dilemma (SEG), International Risk Management Institute (2022)
Preparing for the Next Pandemic, International Risk Management Institute (2023)
Professional Experience
Insurance Co. Claims – 4 years
Broker/Consultant – 2 years
Risk Sub-functions – 5 years
#1 Risk Leader – 21 years
Risk & Insurance Consultant – 16 years
Strategic Roles – 8 years
Industry Contributor & Thought Leader– 30+ years
Instructor/Teacher/Facilitator - since 1990
Memberships and Credentials
AIC - 1984
CPCU - 1989
ARM - 1992
CCSA - 2004
RIMS Fellow - 2013
ARM-E – 2015
RIMS-CRMP – 2016
CRM – 2017
DCRO - 2022
Awards, Honors and Recognitions
Risk Manager of the Year - 2004 (Risk Management Society)
Goodell Award (lifetime achievement in risk management) - 2016 (Risk Management Society)