Aaron Glassman

Biography

Dr. Glassman is an Associate Professor of Management and IT Strategy in the College of Business at Embry-Riddle Aeronautical University – Worldwide.  Dr. Glassman is the Chair of the Management & Technology  Department and previously served as the Program Chair of the Master of Science in Management (MSM) Program.  Prior to that he served as the Director of Academics for two ERAU-WW campuses.  Dr. Glassman began his career at ERAU over a decade ago as an adjunct while still working in the aviation industry.

Dr. Glassman has a Doctorate of Management with focus on Management and IT Strategy from the University of Maryland; a Master’s of Aeronautical Science with dual specialization in Aeronautics and Human Factors from Embry-Riddle Aeronautical University; and a Bachelor’s of Science in Human Development from Empire State College. 

Dr. Glassman has diverse set of applied interests including management, organizational behavior, IT strategy, analytics, enterprise architecture, teaching and technology, social responsibility, and applications of such in general business and the aviation industry including High Reliability Organizations (HRO’s).  His research has been published in Compensation and Benefits Review, Issues in Information Systems, Global Education Journal, International Journal of Aviation, Aeronautics, and Aerospace, Journal of International Business Education, Air & Space Power Journal and Business Horizons. In addition, Dr. Glassman serves on the editorial board for the Enterprise Architecture Body of Knowledge (EABOK). 

Dr. Glassman is an aviation enthusiast who founded a regional aviation training academy and leveraged technology to deliver rich, web-based content to aspiring pilots.  In addition, he is a FAA Safety Team representative, Gold Seal Flight Instructor (single/multi, instrument), and pro bono business consultant to women and minority owned business.  He also serves on multiple workforce development and technology boards as both a chairmen and advisor. Dr. Glassman resides in Virginia Beach, VA with his wife and three kids.  He enjoys anything aviation related and helping young aspiring pilots embrace all that aviation has to offer.  When he isn't flying or thinking about flying, he can be found mountain biking, swimming, working on tech projects, or doing anything that brings out his inner geek.    

Education

• D.Mgt. - Doctor of Management, University of Maryland-University College
• M.A.S. - Master of Aeronautical Science in Human Factors Aviation Systems and Aeronautics, Embry-Riddle Aeronautical University

Ratings and Certificates

• Big Data and Social Analytics - Massachusetts Institute of Technology (MIT)
• SAS: Applied Analytics Using SAS Enterprise Miner - Session 2 - SAS
• SAS: Manipulating Data and Analytics Using SAS University Edition - Session 2 - SAS

Currently Teaching

• AVM 5201: Airline Strategy

Publications

Scholarly Journals

Cankaya B., Topuz K., Delen D. Glassman A., (2022), Evidence-Based Managerial Decision Making with Machine Learning: The Case of Bayesian Inference in Aviation Incidents, OMEGA, The International Journal of Management Science (Submitted)

Kappers, W. M., Glassman, A., & Wills, M. S. (2021). Cyber insurance effects on cyber hygiene: Does the Homeostatic Effect apply? Issues in Information Systems, 22.

Schubert, C., Glassman, A., & Ringler, I. (2020). Online Asynchronous Discussion Boards. Busywork or Beneficial? International Journal for Educational Media and Technology, 14(2), 16-24.

​Bollenback, D., Glassman, A. (2018). Big Data in Higher Education: Adjunct Faculty Perceptions of Learning Analytics and Their Uses. Issues in Information Systems, xx(x), xxx-xxx.

Glassman, A., Glassman, M. (2017) The Use of Affinity Groups by Fortune 100 Firms. Journal of Business Diversity. 17(2)

Glassman, M., Glassman, A. (2016) Is dual-language marketing socially responsible?. Business Horizons. Retrieved from https://doi.org/10.1016/j.bushor.2017.04.003

Halawi, L., Kappers, W., & Glassman, A. (2016). From enrollment to employment: A DACUM approach to information systems and information security and assurance curriculum design. Issues in Information Systems, 17(iii), 218-226.

Glassman, A., Opengart, R. (2016) Teaching Innovation and Creativity: Turning Theory into Practice.  Journal of International Business Education, 11, 113-132

Watkins, D., Newcomer, J. M., Earnhardt, M. P., Marion, J. W., Opengart, R. A., & Glassman, A. M. (2016). A cross-sectional investigation of the relationships education, certification, and experience have with knowledge, skills, and abilities among aviation professionals.International Journal of Aviation, Aeronautics, and Aerospace, 3(1).http://dx.doi.org/10.15394/ijaaa.2016.1101

Newcomer, J. M., Glassman, A. M., DaCosta, A. D., & Fowler, J. A. (2016). Just checking the box? Or do our Airmen value their CCAF degree? Air & Space Power Journal,30(1), 30-45. http://www.au.af.mil/au/afri/aspj/article.asp?id=317

Glassman, A. M., Newcomer, J. M., Earnhardt, M. P., Opengart, R. A., Watkins, D. V., & Marion, J. W. (2015). Validating the Knowledge, Skills, and Abilities Composite Measure: An Aviation Industry Pilot Study. International Journal of Aviation, Aeronautics, and Aerospace, 2(3).http://dx.doi.org/10.15394/ijaaa.2015.1067

Glassman, M., Glassman, A., Champagne, P. J., & Zugelder, M. T. (2010). Evaluating pay-for-performance systems: Critical issues for implementation. Compensation & Benefits Review, 42(4), 231-238. doi:10.1177/0886368710374391

McNatt, B., Glassman, M., & Glassman, A. (2010). The great academic-practitioner divide; A tale of two paradigms. Global Education Journal, 2010(3), 6-22

Book Chapters (peer-reviewed/collections)

Gray, T., Glassman, A, Lentz, C., Silver, G. (2017). The Impacts of Integrity and Ethics on Cybersecurity in Higher Education. In The Refractive Thinker®: Vol XII: Cybersecurity, 2017 (102-126). The Refractive Thinker® Press

Glassman, A, Lentz, C. (2016). The Paradox of Color Coding Leadership: Pink for Girls and Blue for Boys?. In The Refractive Thinker®: Vol XI: Women in Leadership, 2016 (153-174). The Refractive Thinker® Press

This book won the Axiom Business Book Award (silver) in the Women/Minorities in Business category - http://www.axiomawards.com/77/award-winners/2017-winners

Note:  These are not traditional book chapters but journal-quality, peer-reviewed papers published in chapter form. 

Conference Presentations, Proceedings, Posters and Panels

Cankaya B., Erenay B., Kibis E., Glassman A., (2022) Combining AI and Optimization for Crew Planning, INFORMS Business Analytics Conference, Poster Session, April 3-5, Houston, TX Note:  This presentation won 2^nd place for Best Presentation Award.

Cankaya B., Topuz K., Erenay B., Glassman A., (2022), Understanding the Aviation Incidents, Production and Operations Management (POMS) Annual Meeting, April 21-25, Orlando, FL

Kappers, W. M., Glassman, A., & Wills, M. S. (2021, October). Cyber insurance effects on cyber hygiene: Does the Homeostatic Effect apply? Concurrent session presented at the 61st IACIS Annual Conference, October 6-9, Virtual.

Glassman, A. (2021, June), Portable Stackable Education: A University-Led, Military Friendly Credentialing and Career Readiness Pathway, Council of College and Military Educators 2021, Virtual

Cankaya, B., Topuz K., Glassman, A., (2020, November), Development of Bayesian Belief Network-based DSS For Predicting And Understanding Aviation Incidents, INFORMS Annual Conference  

Cankaya, B., Topuz K., Glassman, A., (2020, November), Decision Support System To Predict Aviation Incidents, DSI Annual Conference  

Cankaya, B., Erenay, B., Glassman, A., (2020, November), Planning the Future of Aviation Crew Allocation, DSI Annual Conference  

Cankaya, B, Erenay, B., Glassman, A., (2019, November), Future Fleet Planning and Pilot Training Optimization, Analytics Applications in Logistics and Transportation, DSI Annual Conference

Glassman, A., Cankaya, B., Topuz K. (2019, November), Investigating Aviation Accidents with Machine Learning, Analytics Applications in Logistics and Transportation, DSI Annual Conference

Glassman, A., Cankaya, B., Topuz K., (2019, October), Identifying Failure Reasons in Aviation Operations with Machine Learning, Innovative Machine Learning Techniques in Transportation Session, INFORMS Annual Conference

Cankaya, B, Glassman, A , Erenay, B., (2019, October), Strategic Fleet and Crew Planning Business Applications, Innovative Machine Learning Techniques in Transportation Session, INFORMS Annual Conference

Cankaya, B, Glassman, A., Erenay, B., (2019, October), Future of Aviation Crew Planning, Poster Session, INFORMS Annual Conference

Glassman, A., Bollenback, D. (2019, October). Cyber Sells: But do we really know what we are selling? A new model.  Abstract presented at International Association of Computer Information Systems conference, Clearwater, FL

Glassman, A., Bollenback, D. (2018, October). Embedding IT Industry Training Content into College Courses: A Longitudinal Study. Proceedings of the International Association of Computer Information Systems, 58^th Annual Conference, Clearwater, FL, October 2018, p xx-xx

Glassman, A., Bollenback, D. (2018, October). Embedding IT Industry Training Content into College Courses: A Longitudinal Study. Paper presented at International Association of Computer Information Systems conference, Clearwater, FL

Bollenback, D., Glassman, A. (2018, October). Big Data in Higher Education: Adjunct Faculty Perceptions of Learning Analytics and Their Uses. Proceedings of the International Association of Computer Information Systems, 58^th Annual Conference, Clearwater, FL, October 2018, p xx-xx

Bollenback, D., Glassman, A. (2018, October). Big Data in Higher Education: Adjunct Faculty Perceptions of Learning Analytics and Their Uses. Paper presented at International Association of Computer Information Systems conference, Clearwater, FL

Glassman, A., Ringler, I., Schubert, C. (2018, April). Discussion Boards and Workforce Preparedness: Do Online Discussion Boards Achieve Holistic and Meaningful Goals? Research presented at the Online Learning Consortium Innovate 2018, Nashville, TN.

Glassman, A., Dawkins, T. (2018, March). Bridging the Gap: How Industry/University Partnership Programs Create Employable Graduates With Academic and Industry Credentials. Research presented at the Council of College and Military Educators 2018, San Diego, CA.

Glassman, A. (2017, October). A Behavioral Analytics Approach to Finding Student Surrogates in Online Classes Using Big Data:  A Case Study at one University. Proceedings of the International Association of Computer Information Systems, 57^th Annual Conference, Philadelphia, PA, October 2017, p 24-25

Glassman, A. (2017, October). A Behavioral Analytics Approach to Finding Student Surrogates in Online Classes Using Big Data:  A Case Study at one University. Paper presented at International Association of Computer Information Systems conference, Philadelphia, PA.

Note: This abstract won best abstract/presentation.

Glassman, A., George, K., Button, D., Mau, R. (2017, June). We’re Accredited! Now What? Moving towards the QA report. Presented at Accreditation Council for Business School Programs Conference, Anaheim, CA.

Glassman, A., (2017, June). Bridging the Gap: Blending Industry and University Programs for Career Readiness. Research presented at the Accreditation Council for Business School Programs Annual Conference, Anaheim, CA.

Bollenback, D. & Glassman, A. (2017, April). Learning Analytics in a Multi-Modality Distributed University Setting: Adjunct Faculty Perceptions. Research (poster) presented at Embry-Riddle Aeronautical University – Discovery Days, Daytona Beach, FL.

Bollenback, D. & Glassman, A. (2016, November). Cultural Constraints in Learning Analytics Implementation Strategies. Research presented at the Online Learning Consortium Accelerate 2016, Orlando, FL.

Glassman, A., George, K., Button, D., (2016, November). We’re Accredited! Now What? Keeping the Work Moving to Prepare the QA Reports. Presented at Accreditation Council for Business School Programs International Conference, Cancun, Mexico

Halawi, L., Glassman, A., Kappers, W. (2016, Oct). From enrollment to employment: A DACUM approach to information systems and information security and assurance curriculum design.  Paper presented at International Association of Computer Information Systems conference, Nashville, TN.

Halawi, L., Glassman, A., McCarthy, R. & Kappers, W. (2016, Oct) Knowledge, skills and abilities of Information Security and Information Management workforce: Aligning university curricula with industry needs. Concurrent panel session presented at the International Association of Computer Information Systems 2016 conference, Nashville, TN.

Halawi, Leila, Kappers, Wendi, Glassman Aaron & McCarthy Richard: Knowledge, Skills and Abilities of Information Security and Information Management Workforce: Aligning University Curricula with Industry Needs. Proceedings of the International Association for Computer Information Systems, 56th Annual Conference, Nashville, Tennessee, October 2016, p 57

Button, D., George, K., Glassman, A., Gupta, A. (2016). We’re Accredited! Now What? Preparing the First QA Report. Presented at Accreditation Council for Business School Programs conference Annual Conference, Atlanta, GA

McAndrew, I., Balog, C., Glassman, A., Bourdeau, D., Navarro, E. (2016), Unmanned Aerial Systems Operational Challenges When Used Between Regions Where English is not Widely Spoken or Understood, Paper presented at International Conference on Aerospace Engineering, Moscow, 18^th-20^th May

Glassman, A., (2011, July). Lessons from the Cockpit: How aviation training can improve managerial decision making.  Poster presented at the Student Opportunities to Advance Research & Scholarship (S.O.A.R.S.), University of Maryland, Adelphi, Maryland. 

Trade Publications

Glassman, A., Bollenback, D., (2018). Assessing Across Modalities and Time – The Multi-Modality Template. ACBSP Impact. 2018 (Summer). Retrieved from https://cdn.ymaws.com/www.acbsp.org/resource/collection/E7A38B83-0738-4C82-8DFB-250EF0DE8423/ACBSP_Impact_Summer_2018.pdf

Glassman, A. (2017, August 3). Bridging the Gap: Blending Industry & University Programs for Career Readiness. ACBSP Impact. Retrieved from  https://impact.acbsp.org/2017/08/03/bridging-the-gap-blending-industry-university-programs-for-career-readiness/

Glassman, A. (2016). Applied Information Technology’s Important Role in Business. The Embry-Riddle Newsroom, 2016 (September 26).  Retrieved from http://news.erau.edu/news-briefs/applied-information-technologys-important-role-in-business/

Glassman, A. (2016). Four Ways to Achieve Time Management Success. The Embry-Riddle Newsroom, 2016 (June 21). Retrieved from http://news.erau.edu/news-briefs/four-ways-to-achieve-time-management

Glassman, A. (2015). Work without managers in a holacracy. The Globe, 2015(June 29)  Retrieved from http://globe.erau.edu/work-without-managers-in-a-holacracy/

Glassman, A. (2009, Winter) What does PTS proficiency mean to you? BACTalk - the Official Journal of the Beech Aero Club, Winter, 10.

Ellis, S. (2006, March). Don't be a fuel fool. AOPA Pilot Magazine, 49 (Original quantitative research cited in article.)

Glassman, A. (2005). Guide to becoming a professional flight instructor (PRO-CFI manual) (1st ed.). Norfolk, Va.: AEI-Press.

Speaking Engagements, Session Chair, Non-Conference Presentations

March 18, 2021 – Elizabeth City, NC – Presenter – Elizabeth City State University Distinguished Lecturer Series, High Reliability Organizations: How HRO’s define aviation to bring together safety culture and business continuity.

November 4, 2020 – Muscat, Oman (Virtual) – Presenter – Modern College of Business & Science, High Reliability Organizations: How HRO’s define aviation to bring together safety culture and business continuity.

October 10, 2019 – Hampton, VA – Presenter – Langley Airforce Base Cyber Gaming Day. Aerospace and Cybersecurity: Critical Infrastructure Threats

October 10, 2019 – Hampton, VA – Panelist – Langley Airforce Base Cyber Gaming Day.  Cyberwarriors: The Future of Cybersecurity is Today.

June 25, 2019 – Norfolk, VA – Keynote Speaker – Microsoft Software and Systems Academic Recognition Ceremony. Attitude, Aptitude, and Agility – Transitioning into the IT Workforce. 

May 22, 2019 – Knoxville, TN – Presenter – Industry Advisory Board Meeting, Executive MBA Inquiry & BSBA Degree Launch Profile

April 22, 2019 – Norfolk, VA – Panelist – “A Pair of Aces” – Your Data in a Big Data Society, ModSimWorld

June 25, 2018 – Norfolk, VA – Keynote Speaker – Microsoft Software and Systems Academic Recognition Ceremony. Attitude, Aptitude, and Agility – Transitioning into the IT Workforce.  In the news: https://www.wavy.com/news/microsoft-helps-local-veterans-find-it-jobs_20180326074435861/1078359879

May 24, 2018 – Colorado Springs, CO – Presenter – Industry Advisory Board Meeting, Business Analytics and Industry; the need for a Center of Excellence

February 23, 2018 – Norfolk, VA – Keynote Speaker - Microsoft Software and Systems Academy Ribbon Cutting, Technology Careers and Beyond; the Future IT Workforce.

September 26, 2017 – Washington, DC – Presenter – Industry Advisory Board Meeting, Forging Industry Partnerships: Microsoft and Beyond.

June 2^nd, 2017 – Colorado Springs, CO – Keynote Speaker – Microsoft Software and Systems Academy Ribbon Cutting, The Future of the IT Workforce. Quoted in the Colorado Springs Business Journal http://www.csbj.com/2017/06/09/academy-readies-soldiers-for-it-careers/

March 13^th, 2017 – Fort Bragg, NC – Keynote Speaker - Microsoft Software and Systems Academy Recognition Ceremony, Attitude, Aptitude, and Agility – Transitioning into the IT Workforce.  Photo journaled in https://socialfeed.info/the-first-group-of-students-from-our-fort-bragg-nc-campus-completed-26515046

March 10^th, 2017 – Fort Benning, GA – Keynote Speaker - Microsoft Software and Systems Academy Recognition Ceremony, Attitude, Aptitude, and Agility – Transitioning into the IT Workforce

Nov. 16, 2016 – Orlando, FL – Session Chair – Online Learning Consortium Accelerate 2016 Conference. Case Study: The Anatomy of Designing and Improving Online Group Presentations

Nov. 16, 2016 – Orlando, FL – Session Chair – Online Learning Consortium Accelerate 2016 Conference. Leading the Transformation: Emerging Issues

May 27, 2016 – Virginia Beach, VA – Keynote Speaker – Tidewater Medical Training Graduation Ceremony, The power of education, passion, and perseverance.

May 19, 2016 – Daytona Beach, FL – Presenter – Industry Advisory Board Meeting, Microsoft Software and Systems Academy Program & Industry Connections

May 13, 2016 – Virginia Beach, VA – Keynote Speaker – Safety Stand Sown; VR-56 Globemasters – US Navy, The Role of Human Factors in Aviation Safety

April 26, 2016 – Fort Campbell, KY – Keynote Speaker - Microsoft Software and Systems Academy Ribbon Cutting, The Future of the IT Workforce

April 26, 2016 – Fort Campbell, KY – Keynote Speaker - Microsoft Software and Systems Academy Ribbon Cutting, The Future of the IT Workforce. Photo journaled by the Fort Campbell Courier http://fortcampbellcourier.com/news/article_8a95801c-0d85-11e6-96e0-c32b56c72ed9.html

March 21, 2016 – Camp Pendleton, CA – Keynote Speaker – Microsoft Software and Systems Academy Ribbon Cutting, The Future of the IT Workforce

Sep 9, 2014 – Prescott, AZ – Presenter – ERAU President’s Council, Program Review: An Enhanced MSM Program

May 13-14, 2014 – Chicago, IL – Presenter – Industry Advisory Board Meeting, Soft-Skills vs. Hard-Skills; A Management Curriculum Perspective

October 31, 2012 – Hampton, Va. – Featured Speaker – Virginia Procurement Conference, Time Flies: A pilots view on personal and professional time management skills. https://forum.dgs.virginia.gov/Forum2012/pages/session-descriptions.htm

September 2012 – Orlando, FL – Presenter – Embry-Riddle Worldwide Conference, New Heights

September, 2011 – Williamsburg, Va. –Presenter - Embry-Riddle Aeronautical University Regional Conference, Breaking Down Regional Barriers Through Communication and Teamwork

Professional Experience

Dr. Glassman has been involved in aviation as a pilot for 25 years and aviation business management for 16 years as both an aviation business owner and consultant including work with regional airlines. Dr. Glassman also has served as an expert witness in numerous aviation-related court cases that involve aviation law, aircraft procedures, instrument procedures, airport ingress/egress, avigation easements, and the business of flight training.  He has also been sought after by those wishing to grow their aviation business as well as better leverage the power of data and analytics.   

Memberships and Credentials

Credentials: 

FAA Certified Flight Instructor Single-Engine, Multi-Engine, Instrument

FAA Advanced Ground Instructor

Certified Coach - International Coaching Federation

PART 107 Certificate Holder

Memberships:

Academy of Management

International Association of Computer Information Systems

International Coach Federation

Online Learning Consortium

Council on Undergraduate Research

Aircraft Owners and Pilots Association

National Association of Flight Instructors​

Awards, Honors and Recognitions

2018 Reviewer of the Month (Jan): Journal of Information, Knowledge, and Management Research

2017 Bronze Reviewer: Journal of Information Technology Education: Innovations in Practice

2016 Faculty Member of the Year: ERAU Worldwide Latitude Awards

2016 Distinguished Service Award presented by Microsoft in support of the Microsoft Software and Systems Academy

2016 ACBSP Teaching Excellence Award (College Nominee)

2012 Faculty Member of the Year (Nominee)

2010 High Five Award: Building an Aviation Themed High School Program

2005-2011 Master Flight Instructor designation from the National Association of Flight Instructors

Lifetime Achievement - Gold Seal Flight Instructor designation from the Federal Aviation Administration

2000 Hampton Roads Finest Pilot Award Presented by the Virginia Department of Aviation and Angel Flight Mid-Atlantic