Ashley Danielle Craig

Biography

Ashley Craig is a certified Associate Human Factors Professional (AHFP), Global Ergonomics Program Manager at Microsoft (via SGS North America) and Adjunct Professor of Human Factors Engineering and Ergonomics at Embry-Riddle Aeronautical University. Her career is dedicated to enhancing performance, safety and system integration across high-risk, safety-critical industries. In her current role, she leads global ergonomics strategy across hybrid offices, labs and advanced technology environments, aligning human-centered design with organizational innovation, inclusion and employee wellbeing.

Her expertise spans aerospace, chemical and industrial safety domains, with specialization in hazard mitigation, cognitive workload management and human-machine interface optimization. She applies advanced methods in human reliability analysis and systems engineering to drive regulatory compliance, improve decision-making and reduce operational risk.

Previously, Ashley served as Principal Human Factors and Process Safety Systems Engineer, integrating human factors into process safety within the chemical industry. Earlier in her career, she supported NASA’s Artemis Gateway mission as a Human Factors Engineer, where she led astronaut-centric design enhancements, usability testing and system safety evaluations for spacecraft modules. She has also contributed to forensic human factors consulting and provided academic mentorship in doctoral-level research at Rice University.

Ashley holds a Master of Science with Distinction in Human Factors Engineering from Embry-Riddle Aeronautical University and a Bachelor of Science in Communication Theory and Kinesiology from Sam Houston State University, blending technical expertise with a passion for advancing human-centered design in complex systems.

Education

• M.S. - Master of Science in Human Factors: Specialist, Embry-Riddle Aeronautical University

Currently Teaching

• BSHF 302: Human Factors II: Mthds & Tech