Christopher Edward Mandel

Title
Instructor of the Practice, College of Business
Email
Department
Department of Business Administration
College
College of Business

Office Hours

Tuesdays 9-10 am Central Time & Thursdays 4-5 pm Central Time

Areas of Expertise

Enterprise Risk Management

Strategic Risk Management

Traditional Risk Management

Insurance

Governance

Strategy

Business Continuity and Resilience

Private and Public Company Boards and Advisory Boards

Christopher Edward Mandel

Christopher E. Mandel is Instructor of the Practice at ERAU. He teaches Enterprise Risk Management and is an industry expert in that area and related. He is a Senior Risk Advisor to USI Southwest.  Mr. Mandel is the retired (2/21) SVP, Strategic Solutions for Sedgwick and the Founding Director of the Sedgwick Institute. He is the founder, president and managing consultant of Excellence in Risk Management, LLC. From 2001-2010, Mr. Mandel chief risk officer for USAA, Group. At USAA, he designed, developed and led the award-winning enterprise-wide risk management program.


Mr. Mandel has more than 30 years of experience in insurance and large global corporate risk management. He has pioneered the development of integrated risk management at USAA, where S&P rated USAA as “excellent” and a “leader in ERM” during their very first evaluation of USAA using their new ERM rating criteria in 2006 and 2007. In 2007, Treasury and Risk Magazine also recognized USAA’s ERM program when it bestowed the Alexander Hamilton Award for “Excellence in ERM” on USAA.


He has served the Risk and insurance Management Society, (RIMS) as Chief Risk Officer (2003-04) and President, 2002-2003 and in various capacities over the years including; member of the Board/Executive Council from 1998 to 2004.  He holds or has held numerous and varied appointments to various industry boards and advisory groups.  He teaches risk management and related topics for RIMS, the National Alliance, George Mason University, Embry-Riddle Aeronautical University and the International Center for Captive Insurance Education

                                     

Mr. Mandel received his B.S. in Business Management from Virginia Polytechnic Institute and State University and a Master in Business Administration from George Mason University. He holds numerous certifications and designations including the CRM, RIMS CRMP), C31000, RIMS Fellow, CPCU, ARM-E and AIC.  He is a frequent industry speaker, teacher and author.. He was named Risk Manager of the Year – 2004, in 2008 was voted in as a member of Risk Who’s Who (RWW) and in 2016 received RIMS’ highest honor of the Goodell Award for lifetime achievement and has received the Certificate in Risk Governance from the DCRO Institute.


  • M.B.A. - Master of Business Administration, George Mason University
  • B.S. - Bachelor of Science in Business: Management, Virginia Polytechnic Institute and State University
  • RIMS - Certified Risk Management Professional - RIMS - Risk Management Society
  • RIMS Fellow (RF) - Risk and Insurance Management Society
  • Associate in Risk Management (ARM) - Insurance Institute of America
  • Chartered Property Casualty Underwriter (CPCU) - American Institute for Chartered Property Casualty Underwriters
  • Associate in Claims (AIC) - Insurance Institute of America
  • HROM 510: Enterprise Risk Management
HROM 510

The Current State of Enterprise Risk Management, International Risk Management Institute (2021)

The Future State of Enterprise Risk Management, International Risk Management Institute (2022)

The Environmental, Social and Governance Dilemma (SEG), International Risk Management Institute (2022)

Preparing for the Next Pandemic, International Risk Management Institute (2023)

Insurance Co. Claims – 4 years 

Broker/Consultant – 2 years

Risk Sub-functions – 5 years

#1 Risk Leader – 21 years

Risk & Insurance Consultant – 16 years

Strategic Roles – 8 years

Industry Contributor  & Thought Leader– 30+ years

Instructor/Teacher/Facilitator - since 1990

AIC - 1984

CPCU - 1989

ARM - 1992

CCSA - 2004

RIMS Fellow - 2013

ARM-E – 2015

RIMS-CRMP – 2016

CRM – 2017

DCRO - 2022

Risk Manager of the Year - 2004 (Risk Management Society)

Goodell Award (lifetime achievement in risk management) - 2016 (Risk Management Society)