Mark Miller
- Title
- Associate Professor; Program Coordinator, M.S. in Aeronautics
- Mark.Miller@erau.edu Email
- Department
- Department of Aeronautics
- College
- College of Aviation
Office Hours
08:00-17:00 HST M-F and Weekends by individual appointment.Areas of Expertise
Aviation Safety, Aviation Education, Aviation Human Factors
Biography
Dr. Mark Miller is an associate professor at the Worldwide College of Aviation and is the Program Coordinator for the Master of Science in Aeronautics Degree.
Professionally, Dr. Miller has a background as a Marine Corps helicopter pilot with 3200 hours in the Sikorski CH-53 D and Bell TH-57 model helicopters. Dr. Miller holds an Airline Transport Pilot license with a rotorcraft-helicopter rating and a multi-engine, fixed-wing rating. He was trained as an Aviation Safety Program Manager at the Naval Post Graduate School in Monterrey, CA and served in the Marines as a Squadron Aviation Safety Officer. Besides being a helicopter instructor, he also served as a military classroom instructor in aviation safety related topics and earned the rating of Naval Master Training Specialist before retiring from the Marines as a LtCol. He has worked as a university professor for Embry‑Riddle since 1998 and served the Embry‑Riddle Aeronautical University Hawaii Campus Director of Academics for several years before joining Embry‑Riddle Aeronautical University’s Worldwide College of Aviation in 2013. Dr. Miller teaches aviation safety related courses at graduate level in the areas of Aviation Safety Program Management, Aviation Human Factors, Aviation Accident Investigation and Aviation Research.
Dr. Miller earned his Master of Aeronautical Science from ERAU, his Master of Science in Management from Troy State University and his Doctorate in Education from the University of Southern California.
Dr. Miller has successfully researched and published in the areas of aviation safety and human factors. A great deal of Dr. Miller’s focus has been flight safety and human factors related to the commercial flight deck, where Dr. Miller has presented and published several research publications on the effects of computer information, automation and AI on human factors in the commercial flight deck. Dr. Miller has also contributed to research in the field of aviation maintenance safety and human factors and was recognized by the Applied Human Factors and Ergonomics Conference in 2023 with an award for having the best research publication in safety and human factors.
Dr. Miller is an avid surfer, canoe paddler, diver and swimmer in Hawaii. He has worked with Toys for Tots and a local handicap charity during the Christmas season. He has also worked with a local summer school program every summer to orient children in grades 1-3 on the importance of aviation. He has been a member of the Honolulu Elks Lodge 616 for over a two decades and supports their charity endeavors. He has been married to Vicki since 2001 and they attend local church services at Victory Hawaii in Kailua.
Education
- Ed.D. - Doctor of Education, University of Southern California
- M.A.S. - Master of Aeronautical Science in Aviation Aerospace Management, Embry-Riddle Aeronautical University
- M.S. - Master of Science in Management, Troy University
- B.S. - Bachelor of Science in Physical Science, United States Naval Academy
Ratings and Certificates
Currently Teaching
- MSAS 615: Avia/Aerosp Acc Inv & Anyls
- ASCI 693: Current Rsch Prob in Avia/Aero
- ASCI 604: Human Factors Avia/Aero Indus
- MSHF 700A: MSHF Thesis I
- MSHF 700B: MSHF Thesis II
Publications
- Beyond the Blue Skies: A Comprehensive Guide for Risk Assessment in Aviation Publications (2025)
- Artificial Intelligence in Aviation: A Path Analysis Journal of Aviation/Aerospace Education & Research (2024)
- The Evolution of AI on the Commercial Flight Deck: Finding Balance Between Efficiency and Safety While Maintaining the Integrity of Operator Trust Publications (2023)
- Cognitive Processing Disruptions Affecting Flight Deck Performance: Implications for Cognitive Resilience Publications (2023)
- Effects of Cognitive Loading on Pilots and Air Traffic Controller Performance: Implications for Neural Dynamics and Cognitive Flow Publications (2022)
- Assessing Cognitive Processing and Human Factors Challenges in NextGen Air Traffic Control Tower Team Operations Publications (2020)
- REPAIRER Reporting System User Analysis for SMS Compliance in Aviation Maintenance Publications (2020)
- Implementing the REPAIRER Human Factors Safety Reporting System Through MRM (MxHF) to Meet SMS Compliance in Aviation Maintenance Publications (2020)
- A Change in the Dark Room: The Effects of Human Factors and Cognitive Loading Issues for NextGen TRACON Air Traffic Controllers Publications (2019)
- The REPAIRER Reporting System for Integrating Human Factors into SMS in Aviation Maintenance Publications (2019)
- Beyond 2020 NextGen Compliance: Human Factors and Cognitive Loading Issues for Commercial and General Aviation Pilots Publications (2019)
- SHELL Revisited: Cognitive Loading and Effects of Digitized Flight Deck Automation Publications (2018)
- Analyzing Student Learning Outcome Assessment in Higher Education Bollinger-Rosado Teaching & Learning Effectiveness Symposium Proceedings (2016)
Professional Experience
United States Marine Corps Helicopter Pilot and Flight Instructor, College Professor Embry-Riddle Aeronautical University WorldwideMemberships and Credentials
Member of the American Society of Engineers (ASEE)
Member of Aviation Accreditation Board International (AABI)
Awards, Honors and Recognitions
2014 Worldwide Latitude Award for 'Model of Innovation'
2020 College of Aeronautics Certificate of Achievement Award for 'Team Aero'
2023 Awarded by Applied Human Factors and Ergonomics Conference for best research publication in Safety and Human Factors