Mark Miller
- Title
- Associate Professor and Program Coordinator
- Mark.Miller@erau.edu Email
- Department
- Department of Aeronautics
- College
- College of Aviation
Office Hours
08:00-17:00 HST M-F and Weekends by individual appointment.Areas of Expertise
Aviation Safety, Aviation Education, Aviation Human Factors
Biography
Dr. Mark Miller is an associate professor and also serves as program coordinator for the Master of Science in Aeronautics degree program.
A retired U.S. Marine Corps Lieutenant Colonel, Dr. Miller has over 3,200 flight hours in the Sikorsky CH-53D and Bell TH-57 helicopters. He holds an Airline Transport Pilot certificate with rotorcraft-helicopter and multi-engine fixed-wing ratings and is a qualified Aviation Safety Program Manager, trained at the Naval Postgraduate School in Monterey, California. During his military career, he served as a Squadron Aviation Safety Officer, helicopter instructor and classroom instructor in aviation safety, earning the designation of Naval Master Training Specialist.
Dr. Miller joined Embry-Riddle in 1998 and previously served as Director of Academics at the university’s Hawaii campus before joining the Worldwide College of Aviation in 2013. He teaches graduate-level courses in Aviation Safety Program Management, Human Factors, Accident Investigation and Research Methods.
He earned his Doctor of Education from the University of Southern California, a Master of Science in Management from Troy State University and a Master of Aeronautical Science from Embry-Riddle Aeronautical University.
Dr. Miller’s research focuses on aviation safety and human factors, particularly the impact of automation, computer information systems and artificial intelligence on the commercial flight deck. His work has also explored maintenance safety and human performance, earning him the 2023 Applied Human Factors and Ergonomics Conference Award for Best Research Publication in Safety and Human Factors.
Outside of academia, Dr. Miller is an avid surfer, canoe paddler, diver and swimmer in Hawaii. He actively supports local charities, including Toys for Tots and programs for children and individuals with disabilities. He and his wife, Vicki, have been married since 2001 and are active members of Victory Hawaii Church in Kailua.
Education
- Ed.D. - Doctor of Education, University of Southern California
- M.A.S. - Master of Aeronautical Science in Aviation Aerospace Management, Embry-Riddle Aeronautical University
- M.S. - Master of Science in Management, Troy University
- B.S. - Bachelor of Science in Physical Science, United States Naval Academy
Ratings and Certificates
Currently Teaching
- MSAV 608: Avia/Aero Acc Invs & Analysis
- ASCI 693: Current Rsch Prob in Avia/Aero
- RSCH 700A: Graduate Thesis I
- HFCT 700B: Graduate Thesis II
- RSCH 700B: Graduate Thesis II
- ASCI 604: Human Factors Avia/Aero Indus
- MSHF 700A: MSHF Thesis I
- MSHF 700B: MSHF Thesis II
- RSCH 700A: Thesis I
Research Projects
- Integrating Engineering and Aviation Standards in Higher Education Curriculum
- Hidden Dangers on the Flight Deck: A Stakeholder Analysis of the Issues Surrounding Commercial Pilot Mental Health
- Prospective Gains in Safety and Cost Management; Using the HFACS to Proactively Address Organization Influences that Cause Human Error
Publications
- Beyond the Blue Skies: A Comprehensive Guide for Risk Assessment in Aviation Publications (2025)
- Cultivating Confidence Publications (2025)
- Artificial Intelligence in Aviation: A Path Analysis Journal of Aviation/Aerospace Education & Research (2024)
- The Evolution of AI on the Commercial Flight Deck: Finding Balance Between Efficiency and Safety While Maintaining the Integrity of Operator Trust Publications (2023)
- Cognitive Processing Disruptions Affecting Flight Deck Performance: Implications for Cognitive Resilience Publications (2023)
- Effects of Cognitive Loading on Pilots and Air Traffic Controller Performance: Implications for Neural Dynamics and Cognitive Flow Publications (2022)
- Assessing Cognitive Processing and Human Factors Challenges in NextGen Air Traffic Control Tower Team Operations Publications (2020)
- REPAIRER Reporting System User Analysis for SMS Compliance in Aviation Maintenance Publications (2020)
- Implementing the REPAIRER Human Factors Safety Reporting System Through MRM (MxHF) to Meet SMS Compliance in Aviation Maintenance Publications (2020)
- A Change in the Dark Room: The Effects of Human Factors and Cognitive Loading Issues for NextGen TRACON Air Traffic Controllers Publications (2019)
- The REPAIRER Reporting System for Integrating Human Factors into SMS in Aviation Maintenance Publications (2019)
- Beyond 2020 NextGen Compliance: Human Factors and Cognitive Loading Issues for Commercial and General Aviation Pilots Publications (2019)
- SHELL Revisited: Cognitive Loading and Effects of Digitized Flight Deck Automation Publications (2018)
- AIAA Design Build Fly Discovery Day - Prescott (2017)
- Aerodynamic Effects of a Two Parallel Forward Swept Flat Plates Discovery Day - Prescott (2016)
- Analyzing Student Learning Outcome Assessment in Higher Education Bollinger-Rosado Teaching & Learning Effectiveness Symposium Proceedings (2016)
Professional Experience
United States Marine Corps Helicopter Pilot and Flight Instructor, College Professor Embry-Riddle Aeronautical University WorldwideMemberships and Credentials
Member of the American Society of Engineers (ASEE)
Awards, Honors and Recognitions
2014 Worldwide Latitude Award for 'Model of Innovation'
2020 College of Aeronautics Certificate of Achievement Award for 'Team Aero'
2023 Awarded by Applied Human Factors and Ergonomics Conference for best research publication in Safety and Human Factors