Scott C. Ambrose

External Links

The views expressed on faculty and external web pages are those of the author and do not necessarily represent those of Embry-Riddle Aeronautical University.

Biography

Dr. Ambrose graduated from Kennesaw State University with a Doctorate of Business Administration in Marketing. He is currently an Assistant Professor of Marketing in the David B. O'Maley College of Business at Embry-Riddle University in Daytona Beach, Florida. Along with teaching core classes in marketing and sales, Dr. Ambrose teaches an MBA course in airline marketing.

He has publications appearing in academic journals such as Industrial Marketing Management, Journal of Business Research, Journal of Personal Selling and Sales Management, Marketing Management Journal, and the Journal of Selling. Dr. Ambrose also has publications in trade outlets such as the International Journal of Applied Forecasting and Airways Magazine.

He worked for several years at Delta Air Lines in various marketing roles primarily related to schedule development and he has hosted seminars on airline marketing to airlines from multiple parts of the world. In addition to his airline experience, Dr. Ambrose has also worked in sales for a major pharmaceutical company and for a regional medical services firm.

Education

• D.B.A. - Doctor of Business Administration in Marketing, Kennesaw State University
• M.B.A. - Master of Business Administration in Marketing, Georgia State University

Courses Taught

BA 220 - Principles of Marketing
BA 330 - Professional Selling
BA 625 - Airline Marketing
BA 326 - Marketing Management
BA 395 - Sports Marketing

Publications

• Aviation Business and Sports (Sierra, C., Pajic, A., Ambrose, S.) Sports and Aviation Symposium (2018)
• Collaborative Customers and Partners: The Ups and Downs of Their Influence on Firm Technology Competence for New Product Development (Tinoco, Janet K, Ambrose, Scott C) Janet K Tinoco (2017)
• Collaborative customers and partners: The ups and downs of their influence on firm technology competence for new product development (Tinoco, Janet K, Ambrose, Scott C.) Janet K Tinoco (2017)
• Achieving S&OP Success: How Principles of Team Effectiveness Can Help (Ambrose, Scott) Scott C. Ambrose (2016)
• Boundary Spanner Multi-Faceted Role Ambiguity and Burnout: An Exploratory Study (Ambrose, Scott C., Rutherford, Brian N., Shepherd, C. David, Tashchian, Armen) Scott C. Ambrose (2014)
• The Educational Footprint of Corporate Executives (Ambrose, Scott) Scott C. Ambrose (2010)
• Is the US Airline Industry Ready For the Next Downturn? (Ambrose, Scott) Scott C. Ambrose (2016)
• Op-Ed: Emirates Rules the Sports Sponsoring Arena (Ambrose, Scott) Scott C. Ambrose (2018)
• Op-Ed: Planes and Football, What a Perfect Combination (Ambrose, Scott) Scott C. Ambrose (2018)
• Cross-Functional Teams and Social Identity Theory: A Study of Sales and Operations Planning (S&OP) (Ambrose, Scott C., Matthews, Lucy M.) Scott C. Ambrose (2017)
• A Meta-Analytic Review of Emotional Exhaustion in a Sales Context (Edmondson, Diane, Matthews, Lucy, Ambrose, Scott) Scott C. Ambrose (2018)
• Inside Sales Force and Gender: Mediating Effects of Intrinsic Motivation on Sales Controls and Performance (Gottfried, Anne, Ambrose, Scott) Scott C. Ambrose (2016)
• Effective Implementation of Business Simulations (Ambrose, Scott) Scott C. Ambrose (2009)
• Sales and Operations Planning (S&OP): A Performance Framework (Ambrose, Scott C.) Scott C. Ambrose (2015)
• The State of Salesperson Burnout Research and Scaling (Ambrose, Scott, Rutherford, Brian N., Shepherd, C. David, Tashchian, Armen) Scott C. Ambrose (2014)
• Salesperson Multi-Faceted Role Ambiguity and Burnout: An Exploratory Study (Ambrose, Scott C., Rutherford, Brian, Shepherd, C. David, Tashchian, Armen) Scott C. Ambrose (2013)
• The Rewards and Challenges of Service Learning Projects (Ambrose, Scott C., Macione, Beatriz) Scott C. Ambrose (2009)
• Sales and Operations Planning (S&OP): A Group Effectiveness Approach (Ambrose, Scott C., Rutherford, Brian N.) Publications (2016)
• The Role of Prior Sales Experience of Buyers and Duration in Buyer-Seller Relationships (Ambrose, Scott C., Anaza, Nwamaka A., Rutherford, Brian N.) Publications (2017)
• Inside Sales Force and Gender: Mediating Effects of Intrinsic Motivation on Sales Controls and Performance (Gottfried, Anne, Ambrose, Scott, Plank, Richard) Publications (2017)
• A Meta-Analytic Review of Emotional Exhaustion in a Sales Context (Edmondson, Diane R., Matthews, Lucy M., Ambrose, Scott C.) Scott C. Ambrose
• Reconceptualizing the Measurement of Multidimensional Salesperson Job Satisfaction (Rutherford, Brian N., Boles, James S., Ambrose, Scott C.) Scott C. Ambrose
• Sales and Operations Planning (S&OP): A Performance Framework (Ambrose, Scott C.) Scott C. Ambrose
• Airline Sponsorships and Sports: An Exploratory Review of Major Airline Engagement (IN PROCESS) (Waguespack, Blaise, Ambrose, Scott) Scott C. Ambrose
• Inside Sales Force and Gender: Mediating Effects of Intrinsic Motivation on Sales Controls and Performance (Gottfried, Anne, Ambrose, Scott, Plank, Richard) Scott C. Ambrose
• Sales and Operations Planning (S&OP): A Group Effectiveness Approach (Ambrose, Scott C., Rutherford, Brian N.) Scott C. Ambrose
• The Role of Prior Sales Experience of Buyers and Duration in Buyer-Seller Relationships (Ambrose, Scott C., Anaza, Nwamaka A., Rutherford, Brian N.) Scott C. Ambrose

Professional Experience

Awards, Honors and Recognitions

Excellence in Research Award, David B. O’Maley College of Business Embry-Riddle, 2018-2019

Joseph R. Martin Distinguished Professor of Aviation Business for the Department of Management, Marketing, and Operations, David B. O’Maley College of Business Embry-Riddle, 2019-2020

Finalist for the Tej Gupta Outstanding Teaching Award, Embry-Riddle Daytona Campus, 2019

Outstanding Teacher Award, David B. O’Maley College of Business Embry-Riddle, 2017-2018