Shelly Baker

Title
Adjunct Assistant Professor
Email
Department
Department of Management
College
College of Business

Dr. Shelly A. Baker teaches undergraduate and graduate courses online. She specializes in management, project management and organizational behavior.

Dr. Baker earned her Ph.D. in Business Administration with a specialization in Management from Northcentral University. She also holds an M.S. in Business Management with a focus on Project Management and a B.S. in Business Administration/Management from Colorado Technical University.

Dr. Baker's research interests include entrepreneurship, human resource management and strategic leadership. Her doctoral dissertation examined job satisfaction among bank employees post-merger and acquisition, exploring key factors that impact workforce retention and performance during organizational transitions. Her recent projects have focused on enhancing diversity and inclusion in management practices and developing innovative approaches to leadership in remote and hybrid work environments.

Beyond her academic career, Dr. Baker is the co-owner and CFO of Smart Transport, Inc., where she oversees the financial and operational aspects of the trucking industry. She is also the founder of The ICE Knowledge Group, Inc., a consulting firm specializing in continuing education, business training and employee development.

Dr. Baker is an active member of the Des Moines Chamber of Commerce and serves on the MBA Curriculum Advisory Board at Mid-State College. In her free time, she enjoys designing professional development courses and contributing to scholarly webinars, emphasizing her passion for lifelong learning and career advancement.

  • Ph.D. - Doctor of Philosophy in Business Administration: Management, Northcentral University
  • M.S. - Master of Science in Management, Colorado Technical University - South Dakota
  • B.S. - Bachelor of Science in Management: Business Management, Colorado Technical University - South Dakota
  • LGMT 525: Mgmt Science for Operations