William Pickron

Title
Adjunct Instructor
Email
Department
Department of Management and Technology
College
College of Business

Areas of Expertise

Thirty six years professional aviation experience at FedEx Express with 34 of these in management. During this tenure, I have traveled extensively to international locations and dealt with and/or negotiated with government officials as well as suppliers.


         Administer an operating budget of approximately $20MM.


         Have demonstrated a high level of problem solving and decision making abilities to respond to employee and student issues and concerns.


         Possess excellent oral, written, and interpersonal communications skills to communicate effectively with diverse constituencies, including employees, students, faculty, and external parties.

        

         Presenting presentations to large audiences or executive management a normal part of job duties


         Possess the ability to convey a professional image, as well as effectively represent the organization as appropriate in its relationship with the community.


         Possess qualitative and quantitative research skills.


         Have taught both the on-line and in the classroom environment for over 20 years.

        

         Knowledgeable of client-server technology and proficient in Microsoft Office, Word, PowerPoint, Blackboard, and Excel Spreadsheet applications.



​Having worked in airline management over 36 years in a Fortune 500 air transportation company since its early inception, I have seen and been involved in many domestic and international management issues...from acquisitions and mergers to pure start-ups. As a normal part of my job, I travel to a number of locations in both Europe and Asia annually and have both domestic and foreign nationals reporting to me
  • M.B.A. - Master of Business Administration in Aviation, Embry-Riddle Aeronautical University
  • B.S. - Bachelor of Science in Aerospace Administration: General Business, Middle Tennessee State University
BSAB 415, MGT 324, MGT 335, MGT 317, BSAB 426

Sr. Manager, Flight Operations Services (1994-2014)

         To plan, organize, direct and control the International and Domestic support functions of the Flight Operations Division relating to all Flight Services in our major domiciles, both International and Domestic. Weather Services, Flight Planning/Scheduling, World-Wide Overfly and Landing Rights, Jumpseat Reservations, Crew Transportation & Hotels, Crew/Aircraft Electronic Flight Manuals and Charts, Ramp Tower Operations along with world-wide aircraft communications (ACARS).  Department consisted of six reporting managers and over 150 exempt and non-exempt employees handling both International and Domestic locations. Administer an annual operating budget of approximately 20.0 million dollars.


         Sr. Manager, International & Domestic Flight Dispatch and Crew Scheduling (1984-1994)

         To plan, organize, direct and control the International and Domestic functions of Flight Dispatch (Memphis and Tokyo) and Crew Scheduling.  Responsible for all Crew Hotel’s world-wide also.

        

         Manager, Flight Coordination/Flight Following (1979-1984)


         Flight Coordinator (1978-1979)

Sr. Manager, Flight Operations Services (1994-2014)

         To plan, organize, direct and control the International and Domestic support functions of the Flight Operations Division relating to all Flight Services in our major domiciles, both International and Domestic. Weather Services, Flight Planning/Scheduling, World-Wide Overfly and Landing Rights, Jumpseat Reservations, Crew Transportation & Hotels, Crew/Aircraft Electronic Flight Manuals and Charts, Ramp Tower Operations along with world-wide aircraft communications (ACARS).  Department consisted of six reporting managers and over 150 exempt and non-exempt employees handling both International and Domestic locations. Administer an annual operating budget of approximately 20.0 million dollars.


         Sr. Manager, International & Domestic Flight Dispatch and Crew Scheduling (1984-1994)

         To plan, organize, direct and control the International and Domestic functions of Flight Dispatch (Memphis and Tokyo) and Crew Scheduling.  Responsible for all Crew Hotel’s world-wide also.

        

         Manager, Flight Coordination/Flight Following (1979-1984)


         Flight Coordinator (1978-1979)


Adjunct Professor at ERAU (Extended Campus, Memphis since 1998/ OnlineWorldwide since 2004)

         Assistant Adjunct Professor at ERAU teaching managerial online classes as part of the aviation undergraduate program. Courses qualified to teach: Principles of Management, Organizational Behavior, Aviation Labor Relations, Social Responsibility and Ethics Management, International Business, Transportation Principles, Airline Management, Trends and Current Problems in Air Transportation, International Aviation Management.


         FAA Private Pilot’s License (03/15/1976) expired

         FAA Aircraft Dispatchers License (08/09/1979)

Federal Express 5 Star Award (Highest Management Achievement Award) 1987, 2003 and 2010.

         Fedex Super Star Award (1998)

         Excellent yearly performance ratings.

         Numerous letters of appreciation.

         Previous member representing FedEx in the Airlines For America and International Civil Aviation Organization matters with regard to Air Traffic Control, Flight Operations, and Meteorology committees.